Innovation

Pacific Western was first to provide reserved seating and free onboard snack service for their coach customers.

Pacific Western Transportation is at the forefront of innovation in the people transport industry. It’s been that way since our earliest days, when company founder R.B. Colborne instilled a culture of innovation in our operations and services. Decades ago PWT was the first to introduce TVs and VCRs in motor coaches. Reserved seat selection was also a PWT innovation.

Today, PWT continues to set new industry standards. From progressive technologies like Project Compass and our Mobile Training Unit (North America’s first mobile training simulator for bus and coach drivers), to enhanced Red Arrow service features like complimentary Wi-Fi, single row seating, and on-board snack service. We’re proud of where we stand, our view is to grow our service innovations, our people and product development, we believe that success comes with service and safety excellence.