Our People

PWT’s people are the heart of our operational excellence. It is the knowledge, expertise, and passion of our teams across Canada that support our reputation as a leader in the people transportation industry. 

Our people are our greatest asset.

PWT’s reputation for leadership and quality comes from the integrity and dedication of our talented staff. We truly believe that our people are our greatest asset. The PWT family has grown substantially over the years and currently employs over 5,600 people. That means over 5,600 individuals across Canada are embodying our Core Values and helping to get people in the communities we love, Safely Home, each day.

Our mission is to exceed customer expectations by employing talented people who share in the dedication of a company committed to Safety and Service. That’s why we recruit, train, and retain only the best in their fields, and why we consistently recognize and reward employees who demonstrate a commitment to PWT’s Core Values.

Want to join our team? 

We honour our people for their commitment and service:


This annual recognition celebrates employees who have made a significant contribution through a commitment to our Core Values. Nominees are selected by their peers and then evaluated by a committee that chooses the top nominees in each business line for induction into the PWT President’s Club of Excellence. From these nominees, a single recipient is chosen by the Board of Directors to receive the R.B. Colborne Award of Excellence.


This award acknowledges the legacy of Doug Bowie (Academic Director, Leadership Programs at the Haskayne School of Business – University of Calgary) with the company. The significant growth in the leadership capacity of individuals and the organization overall is the result of Doug Bowie’s dedication spanning two decades.


Our low turnover rate is a direct result of our commitment and investment in our people. In addition to the above award programs, we conduct semi-annual Raise the Bar and Town Hall sessions across our divisions. These sessions give our employees the opportunity to contribute their thoughts and ideas – fostering a culture of engaged employees who work with a passion and feel an emotional connection to the company. Our value-centric, empowered, and engaged people sustain our reputation as a leader in the people transportation industry.

Roxanne Paquette

Passenger Experience Representative – Red Arrow Motorcoach

“To love my work is to love my life...” This phrase is part of Roxanne’s personal philosophy. Roxanne takes great pride in her work, enjoying the hustle and bustle of helping her passengers. Co-workers compliment Roxanne on how giving she is of time and knowledge. In 2014, customers sent in 19 unsolicited compliments praising Roxanne’s performance.

Roxanne has shown a great talent for creative thinking and problem-solving. Her abilities to assess a situation and find a mutually beneficial solution are what have made her stand out as an exceptional person – personally and professionally.

Sue van Steenoven

School Bus Operator - SOUTHLAND Transportation

Sue started with SOUTHLAND in 1997 and has been a great example of living by the Core Values. Teamwork has been pivotal in Sue’s professional driving career.  She volunteers for projects such as the company social committee and Calgary Stampede Parade and is an active participant in the city, provincial, and national School Bus Roadeos. Over the years, Sue has also been an important part of the company recruitment campaigns, appearing in numerous print and visual advertisements. 

Truly an ambassador for professional school bus operators everywhere, Sue has been nominated twice for the prestigious Tourism Calgary White Hat Award. In April 2006, she was the first school bus operator to win the Driver of the Month Award from the Alberta Motor Transportation Association.

Sue’s motto, “I believe I can,” exemplifies her winning philosophy in all things.